Product / service guarantee

All products or services have the warranty specified by the manufacturer. The manufacturer is responsible for the terms and duration of the warranty as well as for its observance. For any relevant questions you can contact the Telephone Order and Support Center.

How to order

The orders can be registered electronically through the eshop, dimarearte.com or by phone through the Telephone Order and Customer Service Center at 210 8843692 The Call Center is open Monday & Wednesday 09:00 - 15:00, Tuesday - Thursday - Friday 09: 00-14: 00 & 17: 00-20: 30, and Saturday: 09:00 - 15:00. You can also contact us at e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. Once you contact us, you will be informed about the exact cost, payment method and shipping method of your order.

Payment methods

You can pay for your order in the following ways:

- By cash on delivery to the driver of the transport company.

- By money transfer / e-banking transfer or deposit at the checkout to the following account:


Bank: VIVA WALLET

Holder's Name Maria Kourdoumpa

IBAN: GR4070100000000748987851421

- By credit card

 

Shipping Costs / Free Delivery

Orders throughout Greece are shipped through the cooperating transport company.

Transportation Cost:

Minimum delivery cost: 15€ + 24%VAT for a Kg and 10€ for every additional kg

We try so that all orders registered in our system until 14:00, will depart the next day if it is working and if all the products that make it up are in stock.

Delivery times for orders through our transport company for Greece are 1-10 working days.

In case of prepayment via e-banking / deposit in Di mare arte account please for the timely sending of the deposit receipt by e-mail.

For products that are not in stock, the listed days (1-5 days) refer to working days, Monday to Friday, excluding holidays and are valid if the product is in stock to the supplier so that we can pick it up and send it to you.